Returns & Exchanges
At OlivaDeals, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return window for all unworn items with original tags. If your purchase isn't the perfect fit or style, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all fashion tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing